We make every effort to ensure that our product meets your expectations.

If for any reason you decide to return a product purchased in our store, here you will find all the necessary instructions on how to do it.

– Please make sure that the product has not been used (apart from trying on, of course), worn, or washed.

– Return the product in its original packaging, that is in the product box and the shipping box so that it is not damaged during transport.

– Return the product together with the protective garment bag of the product.

If the return is related to an exchange, return the product and we will include a respective garment bag with the new order.

Remember that you have 14 days from the date of receipt to return the goods. Returns made after this deadline will not be considered.

You can return a product in two ways:

1. TRADITIONALLY: attach the printed return form to the package with the returned product and send it by courier or post, the procedure is simple

STEP 1 – FILL IN THE RETURN FORM

Download, print and fill out the return form available at this link.

STEP 2 – PREPARE A PACKAGE WITH THE RETURNED GOODS

Place the printed and filled out form and the returned goods in the package in which you intend to send them back.

If possible, use the packaging in which you received the goods for return – thanks to this you will save money and contribute to reducing the amount of waste. By properly folding and packing the product in its original packaging, you will ensure that it will not be damaged during transport.

The parcel with the goods should be prepared in such a way that the returned goods reach us safely. Remember that in accordance with art. 34 of the Act of 30 May 2014 on consumer rights, you are responsible for damage to the goods caused by you, the value of which we can deduct from the money returned to you.

STEP 3 – SEND THE PACKAGE WITH THE RETURNED GOODS

Send the finished package by post or courier to the following address:

Magazyn Logistyczny As You Wish – Kiss.I.Wear

ul. Andrzeja Struga 78

90-557 Łódź

phone 571-466-288

STEP 4 – WAIT FOR YOUR REFUND

We will refund the money for the goods within 14 days from the date of delivery of the package.

We will refund the money to you in the same way as it was used to pay for the goods.

Or

2. ONLINE: use the WYGODNE ZWROTY service and make a return without having to print a form. Register the return on the Wygodne Zwroty do Kiss.I.Wear website and make the return according to the provided steps.

If you have any questions or concerns about returns in our store, please contact us by email at biuro@asyouwish.pl or by phone: +48 571466288.